Are you worried about running out of data quota when you use Sing? Do you want to cut your data consumption so you can enjoy Sing more while youβre out and about? We hear you!
We are excited to announce a new feature that allows you to save your finished videos and upload them later when you are connected to WiFi. Audio/Video upload can eat huge chunks of your mobile data, but, with this new feature, you wonβt have to worry about this!
Great! How do I use it?
Tap on the βSettingsβ icon on your profile page. Scroll down to the βSupportβ section. You will see a setting labeled βUpload Video with WiFi Only.β Tap to enable it. Thatβs it. We will take care of rest.
With this option enabled, what happens when my device is not connected to Wi-FI?
Your video will not be uploaded until your device is connected to Wi-Fi. If you are connected to Wi-Fi, your upload begins automatically. When you lose your Wi-Fi connection, your upload will pause automatically. It will restart when your device reconnects to Wi-Fi.
My video isnβt uploading. What should I do?
If you have βVideo Upload with Wi-Fi Onlyβ enabled and your video isnβt uploading, you should check your Wi-Fi connection. Your connection may be weak, or you may need to authenticate the Wi-Fi connection for it to work fully (especially if youβre connected to a public Wi-Fi network). Please check your deviceβs Wi-Fi settings.
If you are still not sure, please reach out to our customer support team. We are happy to help!
