We’ve been hearing that some people have been having connectivity issues with Smule. We’re sorry if you’ve been experiencing this issue, but we want you to know that we are working on a solution.
Meanwhile, here’s how you can fix the issue on your own!
Step 1: Go to Application Manager
Step 2: Find and select the Smule app
Step 3: Under “Storage” tap “Clear Data” (“Clear Cache” is not sufficient)
Step 4: Tap “Force Stop” (if not available, move on to step 5)
Step 5: Re-launch the app
If you can’t find Application Manager, go to Settings -> Applications -> Application Manager (or just Settings -> Apps on some devices).
This should help with any network errors you might have experienced at the startup of the app.
Please let us know if you continue to encounter any problems.
Thanks for being part of the Smule community,
If you experience any other connectivity issues with Smule – feel free to contact our support team: email@example.com.